Privacy Policy

Last Updated: 01-14-2026

Acxes 9 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, www.acxes9.com, and our Social Media Command Center service (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Personal and Business Data: Personally identifiable information, such as your name, company name, email address, and other business details you voluntarily give to us when you register for the Service.
Data from Social Networking Services: We collect authentication tokens and other data from third-party social media platforms (such as Meta for Facebook and Instagram) that you grant us access to. This is strictly for the purpose of providing the Service, including publishing content on your behalf. We do not store your passwords for these services.
Content Data: We collect and store the media (images, videos), text (product information, prices), and other materials you upload to our platform or associated services like Google Drive for the purpose of creating and publishing your social media content.

2. HOW WE USE YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

Create and manage your account.
Provide the core service of generating AI-powered text and image content.
Publish approved content to your connected social media accounts.
Communicate with you via email or Slack regarding your account and content approvals.
Monitor and analyze usage and trends to improve your experience with the Service.
Respond to your service requests and support needs.

3. DISCLOSURE OF YOUR INFORMATION

We do not share your information with third parties except in the circumstances described below:

With Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including AI content generation (e.g., Google Gemini), data hosting (e.g., Google Sheets, Google Drive), and automation platform hosting (e.g., n8n).
To Social Media Platforms: To fulfill our service, we submit your approved content and utilize API tokens for publishing to your designated social media accounts.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. YOUR RIGHTS

You have the right to access, correct, or request the deletion of your personal data. You can review and change your information at any time via your Command Center "Settings" page or by contacting us using the contact information provided below.